Should this be the issue, try a soft reset or turn off your device the usual way for about 30 seconds then turn it back on.Īlternatively, you can do a force restart by pressing and holding the Power and Volume Down buttons simultaneously for a few seconds or until the device power cycles or reboots. If the audio problem suddenly occurs without making any changes to your device settings, then it’s probably just a random glitch that needs to be rectified. Reboot your Galaxy A3 (soft reset)Ī soft reset or reboot often fixes minor issues triggered by software glitches. If necessary, uncheck or deselect the option to Turn off all sounds.Īfter making necessary changes to these settings/options, restart your device then see if that fixes the problem. From home, tap Apps > Settings > Accessibility-> Hearing.Here’s how to access and configure this option: Thus, you won’t be able to hear any sound from your device. If this option is checked, all sounds made by the phone during taps, selections, and notifications are muted. Tap the radio button next to the desired option (For example, Dialling keypad tone ) to enable or disable the sound.Īside from the volume settings, also care to check your phone’s Accessibility settings and make sure the Hearing option to Turn off all sounds is not checked.To enable or disable other system sounds, scroll down to the required section.To change the notification sound, tap Notifications.To change the ringtone, tap Ringtones.To change the volume of incoming calls, media, system and notifications, tap Volume.From the Home screen, tap and drag the Notifications bar downwards.Here’s how to access the volume settings to adjust or modify on your Galaxy A3: If necessary, try to adjust the volume for music, ringtones and notifications to the highest level then test your device to see if you can hear a sound. Verify and ensure that your device is not set to silent or vibrate mode. Don’t forget to test your device after performing each method to determine whether or not the problem has been resolved. To augment your chance of fixing the problem through any of these methods, rule out the possibility of hardware damage beforehand. The following solutions are only applicable to sound problems on the Galaxy A3 that are associated with software issues. Recommended workarounds and potential solutions Otherwise, you may take your chances in these subsequent workarounds. If you have set the sound volume to the highest level and still you don’t hear any sound at all even with ringtones, then the speaker is most likely the issue that needs to be replaced if not repaired. This is often necessary especially if you’ve had your phone dropped or wet prior to the onset of the problem. Should this be the case, you have no option but set up for service. The worst possibility is hardware damage. Many people tend to neglect this very simple thing and immediately jump into performing various workarounds to no avail. Aside from the Bluetooth settings, don’t forget to check the volume level on your device first. The same thing can happen if you have any headphones or charms inside the jack. Checking on your Bluetooth settings beforehand should therefore be among the first things you should do as it can save your time and effort from performing unnecessary troubleshooting procedures. It turned out that their phone was actually paired or connected to a Bluetooth audio device or accessory thus, the sound is redirected. There are also some people who have had troubled with sound issues on the Galaxy A3 later found Bluetooth pairing as the underlying cause. In the case where the hardware is to blame, it is most likely due to a defective speaker, microphone, or other relevant components on the phone. Among the widely known culprits would include but not limited to misconfigured audio settings/sound options, apps glitches, corrupted audio file, and bad updates. When dealing with sound problems that are software-related, you need to consider many factors. What causes your Samsung Galaxy A3 to make no sound?Īudio or sound problems in mobile devices may be due to a faulty software or hardware damage in general. If you still need our assistance after that, then feel free to contact us by filling up our Android issues questionnaire and hitting submit. Try finding issues that are similar with yours and use the solutions or workarounds we suggested. Read on to find out why you don’t hear any sound coming from your device and troubleshoot the problem with the applicable workarounds.īefore we proceed with our troubleshooting, if you have other issues with your A3, visit our troubleshooting page for we have already answered some of the most common problems with this device. No sound for music, apps, videos, and calls on your Samsung Galaxy A3? This post will walk you through fixing audio problems on this Samsung handset.
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